To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer unless you are directed to do so by us or the manufacturer.
Restocking Fees
We reserve the right to deduct Restocking Charges, up to 20%, from your refund. This charge is usually levied when a customer returns an item because they 'changed their mind' or ordered the wrong item by no fault of ours.
Additional non-returnable items:
- Electronics
- Gift cards
- Downloadable software products
- Some health and personal care items
- Live Bait
- Sale Items
- Clearance Items
Sale and Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately sale or clearance items might not be refunded.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer unless you are directed to do so by us or the manufacturer.
There are certain situations where only partial refunds might be granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 15 days after delivery
